Www.BangaloreOne.gov.in is the official website that provides you with a one stop interface with government, citizen interactions with government departments will be under a single umbrella. Also, you can get detailed information about B1 Project at this website.
The Government of Karnataka (GoK) is dedicated to give integrated services to the citizens deploying the tools of Information and Communication Technology (ICT). The tool ICT helps to improve speed, convenience, certainty and accountability in supplying such services through the concept of a ‘One-Stop-Shop’ facility. For that reason, GoK decided to put into practice an e-Governance project named the Bangalore One or B1 Project on the lines of similar projects implemented elsewhere in India.
B1 Project seeks out to delineate public service through its focus on the common man. The vision of B1 Project of the GoK is “to provide to the citizens of Karnataka, all G2C and G2B One-Stop services and information of departments and agencies of Central, State and Local Governments in an efficient, reliable, transparent and integrated manner on a sustained basis, with certainty, through easy access to a chain of computerized Integrated Citizen Service Centers (ICSC’s) and through multiple delivery channels like Electronic Kiosks, mobile phones and the Internet “.
Residents of Bangalore can made transactions from home by registering with Bangalore One portal. For the various business establishments, Bangalore One plans to domicile the Government and Business interactions, so that they can also profit from the upbeat e-governance policy of the Government of Karnataka. BangaloreOne will soon start services like the government to citizen [G2C] and government to business [G2B] service in connection with Hyderabad based National Institute of Smart Governance [NISG].
Government to Citizen (G2C) facilities provided by the GoK permits the citizens of Bangalore to avail numerous services of several government departments, through one window i.e. BangaloreOne. With BangaloreOne, the various government departments have integrated their services including:
- Bangalore Electricity Supply Company (BESCOM): Bill payment, grievance redressal, application for new connections and statement of accounts.
- Regional Transport Office (RTO): Learner’s license renewal, road tax payment, issue of B-extract for vehicles and payments against challan.
- Bangalore Police Service (BPS): Fine for traffic violations.
- Regional Passport Office (RPO): Sale of application forms and new passport application registration.
- Stamps and Registration: Providing market value assistance.
- BCC: Property tax payment, issue of Khata certificate and extract, issue of copies of birth and death certificates and grievance redressal.
- CTO: Collection of KST/CST and entry tax.
Payment Services For:
- BSNL
- Spice
- Airtel
- BMP
- RTO
- CellOne
- BESCOM
- BWSSB
- Reliance Communications
- Tata Tele Services
- ING Life Insurance
- Stamp and Registration
- Vodafone Postpaid Bill
Other Services:
- BMTC
- Passport
- Train Booking
- Flight Booking
- Status of Passport
- Services on Internet
- Services at all B1 Centers
- Bangalore Current Weather
- Western Union Money Transfer
Information:
- Top Sites
- Indian Railway
- Learn Kannada
- Help Line
- Yellow Pages
- Dept. of Labour
- Passport Forms
- All Govt. Sites
- Top 10 Search Engines
- Useful Phone Numbers
Objectives of B1 Project:
- To supply efficient and real-time MIS and EIS to the departments
- To provide cost-effective methods of service provision to the departments and agencies
- To improve the accountability, transparency and responsiveness to citizen’s needs
- To enable the government departments and agencies to spotlight on their core functions and responsibilities by freeing them from the routine operations like collection of revenues and accounting, issuing of certificates etc, and thereby enhance the overall productivity of the administrative machinery.
- To make sure speed and certainty of providing the services through enforcement of a Service Level Agreement with the selected Partner
To establish whether these objectives are being achieved, B1 Project will be evaluated periodically through independent agencies adopting an appropriate structured methodology like the E-Governance Assessment Framework (EAF) designed by the Department of Information Technology, Government of India (available at www.mit.gov.in ).
Estimated Outcomes of the B1 Project:
- The quality of service should be similar to the best for a comparable service in the private sector.
- The citizens should obtain the services of government on any time, anywhere basis, without relation to the jurisdiction of a particular office of a particular department or agency.
- Citizens should be capable to see the Government as a single service provider, through one-stop facilities.
- The departments and agencies of the Government should feel that they are service providers in letter and spirit but not rulers of citizens.
- Citizens should feel that Government services would be available equally to one and all, irrespective of one’s social or economic status.
- It should be probable to strictly enforce Citizen’s Charters in respect of quality, efficiency and responsiveness in the provision of services.
