Hundreds of millions of people across India travel by train every year. Now, all those who take India’s long-distance trains, will vouch for the fact that one of the biggest challenges faced by passengers is getting some good quality, fresh food during their journey. Indian Railways does have a pantry service that provides meals to passengers on board, but unfortunately it offers only a limited choice of poor quality, unhygienic and overpriced food. The same is the case with food offered by platform vendors. Eventually people were forced to eat those unhealthy foods while traveling, but not any option! A website called TravelKhana.com will help you get fresh, hygienic and ready-to-eat meals throughout your journey. This website readily allows users to book their meal online before their journey or even while on the go, and get it delivered right at their seat at the station they want.
TravelKhana.com is an online food ordering platform that connects Indian Railways’ commuters with various restaurants on the Indian Railways network and allows train passengers to easily place meal orders via website, mobile phone, SMS, or mobile application. The best part of this service is that it offers wide variety of choices from quality restaurants to train travelers, so that they can order foodstuff as per their taste and likings. Plus, TravelKhana’s automated platform tracks the train status in real time and co-ordinates with the restaurant to ensure that the meals are delivered to the passengers on time. And, thanks to the patented technology, TravelKhana users are always served with fresh food. At present, TravelKhana is operating in 80 cities across the country and is quickly expanding in other cities as well.
Now, when it comes to the website, it has a very simple and easy to use user-interface. You can easily place an order from your favorite restaurant in a few simple steps. Just visit the website – TravelKhana.com, and provide some details like train name or number, departure & arrival stations, and journey date (instead you can also simply enter your PNR number), and finally click on the ‘Search’ button. A list of available restaurants will be displayed soon, along with menus. Now, just choose your meal and choose the payment method. Once you place your order and fill up your details, the website will provide you with an order reference number, with the help of which you can easily check the status of your order on TravelKhana.com website.
One of the most exciting features of this service is that it offers several payment options for customers. You can pay your bills online via credit card (Visa, MasterCard, Diners), debit card (Visa, Maestro, MasterCard), or through net banking. You may also choose Cash On Delivery (COD) as your payment method. On choosing the COD method, your meal will be delivered to your seat along with the bill. And in this case you can directly pay the amount to the delivery boy. What’s more, you can even make advance orders on this website. Simply choose the date and time on which you like the meals to be delivered, and you’ll get it at that time. Above all, TravelKhana users can order fresh meal for an entire group.
On this website, you can also read reviews on selected restaurants written by fellow travelers and Travelkhana users. Unfortunately, there is no option to cancel an order on this website. For this, you’ll either have to call their customer support representatives at (0)8800138811, request a call back, or drop a mail to contact@TravelKhana.com. And cancellation must be done at least an hour before the delivery time. Another important thing to note is that TravelKhana will not accept the order for those stations where the train stops for less than five minutes. Plus, the order value should not be below Rs 90.
In addition to allowing users to order meal, the website offers several helpful services namely ‘Food in Popular Trains’ (in this section you’ll be provided with a list of trains that TravelKhana delivered to), ‘Locations & Menu’ (you’ll get the complete list of cities that are covered by TravelKhana group), ‘Check PNR Status (here you can easily check your PNR status), ‘PNR Status on Mobile’, ‘Track Train’ (a smart tool that allows you to check the status of your train), ‘Indian Railways Reservation’ (using this service you can easily check the availability of trains and seats between two different stations and can book a ticket right away with a single click), and ‘Indian Railways Time Table’ (a complete service where you can find the trains between two stations and also find the complete time table for Indian Railways).
- Simple and easy-to-use
- User-friendly interface
- Allow users to order yummy meals online and get it delivered right at their seat in train while traveling
- Offers wide variety of menu options
- Offers several payment options including Cash On Delivery
- Accepts orders in advance
- Absolutely free to use
- No registration required
- Users can book fresh food 24×7
- No online option for cancellation
- The minimum order value should be Rs 90